Cancellation and refund policy

Thank you for booking with Seven Tours Dubai.

Cancellation Policy

We understand that sometimes plans change and you may need to cancel your booking. To cancel your booking, please contact our customer service team at least 12 hours prior to the start of your tour.

If you cancel your booking more than 24 hours before the start of the tour, you will receive a full refund.

If you cancel your booking less than 24 hours before the start of the tour, we will do our best to reschedule your tour for another date and time. If we are unable to reschedule your tour, you will not be eligible for a refund.

Refund Policy

If you are not satisfied with your tour for any reason, please contact our customer service team within 24 hours of the end of the tour and we will do our best to resolve the issue. If we are unable to resolve the issue, you may be eligible for a refund.

To request a refund, please contact our customer service team at info@seventoursdubai.com.

Please note that all refunds are processed within 7–10 business days.